2023-09-01 10:47:00
金九银十一直以来都是采购旺季,九月多国将迎来重要节日。与此同时,国外的几个重大节日也将在下半年展开,这些节日的采购周期往往将持续几个月。例如12月的圣诞节,虽然是12月的节日,但是圣诞购物旺季却是从每年10月初至12月底。
对外贸业务员来说,下半年的业绩怎么样,就看能不能把握好这个采购旺季。很多客户会提前选定好自己下半年的供应商,所以这个时候,跟单询价客户尽快促成订单,将是外贸业务员最重要的工作环节之一。
今天和大家分享一些旺季催单话术,希望能够帮助大家快速成单。
跟进客户的5个理由
01
公司有促销活动
1. We're thrilled to give you a special offer on our +产品/产品系列.You can enjoy a discount up to xx% off. Please let me know if you need more details.
2. We've got good news for you: a special discount code for our +产品或型号.Please find it as below: XXX(列出具体细节)It will be valid until+时间. Feel free to check out more details from us.
3. We wish if we can spare you a few minutes. Here is our super promotion sale. The discount is even up to 20% off. Feel free to reach out if you get interested.
02
公司周年庆或清库存
1. Our company is having an anniversary sale. By end of this month we are offering xx% off for all our products. Check out the latest catalog and advise if any of them are interested.
我们公司正在举行周年庆促销活动。到本月底,我们将为所有产品提供 xx% 的折扣。请查看最新的目录册,如有感兴趣的请告诉我们。
2. We're celebrating the 10th of our company and we have a business sale for you. All products will be x% off. This discount will only be valid for x days. Kindly act quickly to enjoy the benefit.
3. We'd like to announce that we will be having a Clearance Sale. We will be offering up to x% discount on all the items of the attached list start from 开始日期 to 结束日期, It is on a first come first serve basis.
03
工厂生产旺季,需要排单
1. Busy production is approaching , our factory is working at full capacity. The earlier you place the order, the sooner we can schedule the production plan.
2. Since it is peak season now, our factory is working at full capacity. If we can receive your order,confirmation by this week and arrange,production without delay during peak season.
3. Please expedite, otherwise l am afraid that it may cause a delay.
请加快(确认速度)吧,不然恐怕交期会有所延误。
4. We highly appreciate if we can receive your order confirmation by this week, and arrange production without delay during peak season.
04
原材料价格不稳定
1. Sorry, I do not want to be sound pushy. But please you'll have to make decision soon as the material is undergoing major fluctuations.
2. We cannnot order the raw materials until deposit payment is received, so it is likely that we will miss this production date.
3. As the price of raw materials is going up recently, we kindly advise you to place your order without delay.
05
物流旺季,尽早下单避免排仓过久
1. Because of the busy production season, we need to queue for the available shipping space. Please make your decision as soon as possible to avoid further delay.
2. In order to make sure all the goods can be delivered as scheduled, can you please help send the final confirmation of the order by this week?It will help us to plan the productionproperly, thanks for your understanding.
3. Because of the logistics peak season, it's extremely difficult time to get the truck and shipping space, Please make your decision as soon as possible to avoid further delay. thanks for your understanding.
由于物流旺季,货车和舱位非常困难,请尽快做出决定,以免造成进一步的延误。感谢您的理解。
开发信怎么写?
跟进客户的前提是要找到客户,一封好的开发信对于开发客户至关重要。开发信一定要突出自己的优势。如果你所能提供的和客户现有的供应商一样,那客户为什么要费那么大的力气换个供应商呢?
所以你需要给客户充足的理由,开发信要开门见山,直接告诉客户你能给客户带来的好处,并且要有充分的令人信服的论据来支撑你的观点。
以下这三种开发信,可以作为参考:
01
推荐新品
Hi xxx,
Good morning!
We are a candidate vendor for XXX company, currently we are serving XXXX,XXXX customers (先给2个大客户的名字,最好是同目标客户时同类的). We have passed ISO9001, and our products has passed UPC certificate. We are very confident that you can rely on us as a capable vendor.
I am writing to introduce a new product to you. This product is targeting 产品受众. The sales in XXX market have proven to be very successful. Within only 2 months, the sales have reached 100000 units. I noticed from your web site, that 目产品受众 is one of your major clientele, so introduction of product XXX should be a big sales hit for you.
BTW, we have the samples ready. Do you want to evaluate this new product XXXX?
Best regards,
XXXXX
02
克服问题
Hi xxx,
Good morning!
I just visited your web site, and studied your customers’ feedback on your product XXXX. It sounds that your customers (390 customers remarked online) are demanding to: XXXXX 陈述一下客户潜在的问题。
We have successfully helped 20 customers solved this problem. XXXXX(描述一下细节,给点具体的信息。不要太详细,留个伏笔,下次再联系他)
Very briefly about ABC Company, we have abundant experience serving XXXX,XXXX customers (先给2个大客户的名字,最好是同目标客户时同类的。). We have passed ISO9001, and our products has passed UPC certificate. We are very confident that you can rely on us as a capable vendor.
May you give me a chance to present you more information on this? I will be glad to send you more detailed information upon your consent.
Best regards,
XXXXX
03
降低成本
Hi xxx,
Good morning!
We are a candidate vendor for XXX company, currently we are serving XXXX,XXXX customers (先给2个大客户的名字,最好是同目标客户时同类的). I am writing to tell you, that we are able to cut your cost for XXX item by 20%, thanks to the current break-through innovation on the production process.
The reduction in cost will not in any way influence the quality. We have passed ISO9001, and our products has passed UPC certificate.
What products are you currently purchasing? May I make an offer to you based on these items for you to compare?
Best regards,
XXXXX
特易资讯陪你一起做好外贸